Purpose Based on the experiences of Better Work Bangladesh and Better Factories Cambodia through the programmes’ direct engagement with hundreds of factories in the sector, many factories are struggling to address and resolve grievances at the workplace. Strong and effective grievance mechanisms at the enterprise or on-site level are a key part of a robust …

Background Grievance mechanisms are essential for fostering transparency, trust, and accountability withinthe Cambodian Garment, Footwear, and Travel Goods (GFT) sector. From July 2023 to December2024, Better Factories Cambodia (BFC) supported by GIZ FABRIC Cambodia, implemented aproject focused on strengthening grievance mechanisms in factories to improve industrialrelations. The project delivered capacity-building activities targeting 162 factories, including …

This framework aims to share experiences and learnings from Better Work on processes to improve identified non-compliances in garment factories and enable improvements through factory-level social dialogue. To address these challenges of workplace improvements, leading brands and retailers recognise the need for joint efforts and collaboration to achieve better working conditions and greater resilience in …