Discussion Paper 40: Impacts on the Shop Floor – An Evaluation of the Better Work – Gap Inc. program on Workplace Cooperation

12 Nov 2020

The Better Work and Gap Inc. program on Workplace Cooperation (WPC) is a partnership between Better Work and Gap Inc. aimed at strengthening workplace cooperation in both Better Work and non-Better Work factories in Bangladesh, Cambodia, China, Guatemala, India, Indonesia, Myanmar, Philippines, Sri Lanka, and Vietnam. The project aims to train workers and managers to more effectively address and resolve non-compliance issues and to broaden workplace cooperation beyond Better Work’s formal worker-manager committee structure.

This Discussion Paper shows that Better Work Academy and Gap Inc. helped increase communication between workers and managers and improved working conditions in the retailers’ factories around the world. Beyond improvements for workers, the business case is compelling—the research also indicates increased production efficiency in factories participating in the academy.


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