It is important that the middle management whose normally the facilitator between the top management employers and the

workers/trade union has good understanding about the laws and regulations as well as ensure good communication and relations at the workplace level.

In a commitment to support Indonesia Employers Association’s (APINDO) capacity building in this area, the ILO Jakarta office was assisting APINDO to strengthen its services to members on

industrial relations. APINDO initiated to issue a practical guide on managing industrial relations at the workplace for middle management based on workshops facilitated by ILO Jakarta in 2018.